Q1: Are you a factory?
Yes. We are a professional beauty and hairdressing products factory. Founded in 2002, our products are sold worldwide with trustworthy quality and competitive pricing.
Q2: What is your best price for this product?
The price is negotiable and can change based on your quantity or package requirements. Please let us know the quantity you need when making an inquiry.
Q3: What are the shipping methods available?
Products can be shipped by Sea, Air, or Express. The method used depends on the weight and size of the package, as well as customer requirements. We also work with your own freight forwarders.
Q4: Can I have my own customized design?
Yes, we provide full OEM/ODM services, including customized logos, packages, and manuals to make your ideas workable.
Q5: How do you handle quality problems after sales?
Please take photos or videos of the issue immediately upon receipt. We will provide replacements in your next order or issue a refund after evaluation.
Q6: Are your products available in stock?
Yes, we maintain most products in stock. Goods are typically moved to our warehouse for dispatch immediately after the order and payment are confirmed.