Q
Are you a manufacturer or a trading company?
We are a manufacturer,and we have a trading company to sell our own products.There are many companies and stores on Alibaba,Aliexpress,Amazon,Shopify,Etsy are taking the goods from our factory.
Q
What is your sample policy?
Our sample is free,you just need to shoulder the shipping fee.You can choose EMS or express.
Q
What shipping ways I can choose and how many days will it takes?
We prepare two shipping ways for choice.One is express shipping,normally it will take about 3-8 days and charge about 5-30 dollars a parcel according to your address and the item you purchase.The other one is free shipping. normally it will take about 15-25 days.
Q
If I am not satisfied with my products,how to return them?
If there is any quality problem with the product,please provide photo proof to us,we will replace the product or give you a full refund.You don't need to return the product.
Q
Once I have placed an order,can I make amendments to my order? Such as the color,size,delivery address?
Please contact us within the 8 hours after you placed the order.
Q
How does your factory do quality control?
Quality is priority.We always attach great importance to quality controlling from the very beginning to the end. Our factory has a professional QC team.every item will be checked by them before and after produced. Besides,our delivery department is equipped with big-screen high definition display staff will check all items before ship out.
Galz Fashion
