Q1: How many days are required for sample production?
A1: The sample production time is typically 3-7 days.
Q2: What is the lead time for mass production?
A2: Mass production takes 10 to 35 days depending on the order quantity, starting after the sample has been approved.
Q3: Are your samples free or do they require payment?
A3: It depends on the sample quantity. Typically, we offer free samples for our clients.
Q4: When can I get a price quote?
A4: We usually provide a quote within 24 hours after receiving your detailed inquiry.
Q5: What shipping methods do you support?
A5: We support courier services (such as TNT, DHL, FedEx, UPS, and EMS) for smaller orders. For bulk shipments, we support air and sea delivery through either your nominated shipping agent or our recommended cost-effective forwarders.
Q6: What customization options are available for logos?
A6: We offer a variety of customization choices including label logos, embroidery logos, gold stamp logos, and print logos as specified in our product guidelines.