Frequently Asked Questions
Q
Why choose us?
Our products feature a low MOQ and high quality. We accept OEM and Trade Assurance orders.
Q
Does the product price include a logo? How can I make my custom logo and packaging?
The listed product price does not include a custom logo. Please submit an inquiry if you require a logo or custom packaging options.
Q
How long do you need to produce the goods?
For products in stock, we can deliver goods in 3-7 days. The regular lead time for custom goods is 20-45 days, depending on the order quantity.
Q
What is the payment term and how can I arrange payment?
We accept TT, LC, and Trade Assurance payments. Please send an inquiry if you have other payment term needs.
Q
How long can I receive the goods?
By Air/Express it takes about 7-10 days. By Sea usually takes about 15-45 days depending on the destination port.
Q
How to deal with product quality problems?
We have a dedicated after-sales system to 100% resolve quality issues for our products. Please rest assured in our professional support.
Galz Fashion
