❓ Frequently Asked Questions
What types of acrylic products do you specialize in?
We are specialized in producing a wide range of acrylic products, including Epoxy Charms, Candy Charms, Shaking Charms, 3D Charms, Acrylic Standees, and Acrylic Pins.
How can I check the quality of your samples?
You can check quality in three ways: 1. We can ship existing samples with different processes; 2. We can produce and ship samples with your custom designs; 3. We can provide free printing proofs to verify colors before mass production.
What are your core advantages?
We offer the fastest delivery in as little as 2 days, maintain a low MOQ of 100pcs (10pcs per design), and provide a refund or replacement guarantee for any defective products.
What is the minimum order quantity (MOQ) and design requirement?
Our general MOQ is 100 pieces. However, we are very flexible with designs, allowing a minimum of only 10 pieces per specific design.
What is the typical production lead time?
Once the proofs are confirmed, the production time is typically 3-5 working days, ensuring a quick turnaround for your custom orders.
What file formats do you accept for custom designs?
We recommend providing your designs in high-resolution PSD or PNG formats to ensure the best printing quality with our CMYK+W 6-color eco-friendly ink process.